IS IT SAFE TO SHOP ONLINE USING NET BANKING, DEBIT CARD, OR CREDIT CARD?
Absolutely.
At 3rdjerseyteam, your privacy and transaction safety are our top priorities.
All payments made via credit card, debit card, or net banking are processed through secure, encrypted payment gateways that meet international security standards. This means your personal and banking details are fully protected at every step.
We work only with trusted and certified payment partners to ensure your data is safe, encrypted, and never shared with third parties. So yes — shopping online with 3rdjerseyteam is 100% secure.
WHY AM I NOT SEEING THE COD (CASH ON DELIVERY) OPTION AT CHECKOUT?
If the Cash on Delivery (COD) option is unavailable during checkout, it may be due to one of the following reasons:
- COD is not supported in your postal area or by our delivery partners at that location.
- Your order value exceeds the COD limit for that region.
- Certain special collections, limited editions, or pre-orders may only support prepaid payments.
Don’t worry — you can still complete your purchase using Debit Card, Credit Card, Net Banking, UPI, or choose an alternate shipping address where COD is supported.
ARE THERE ANY HIDDEN CHARGES?
None at all.
At 3rdjerseyteam, what you see is exactly what you pay.
We maintain complete price transparency, meaning the amount shown on the product page and at checkout is the final payable price, inclusive of taxes and charges.
No hidden costs. No surprises. Just honest pricing for premium streetwear.
WHAT SHOULD I DO IF MY PAYMENT FAILS?
If your payment fails while placing an order, here’s what you can do:
- Double-check that your card details, billing address, and Net Banking password are entered correctly.
- Ensure you have a stable internet connection during the payment process.
- Try using a different payment method such as UPI, Credit/Debit Card, or Net Banking again.
- If the amount has been debited from your account despite a failed transaction, don’t worry — it will typically be refunded automatically within 7–10 business days by your bank.
If you still face any issue, our Customer Experience Team is here to help.
Please email us at [email protected] or reach out via the Contact Us page on our website.